Why don’t you offer exchanges?

While we don’t offer exchanges, getting you in your perfect size is still our top priority! You are welcome to return your ill-fitting items (as long as they meet our return requirements and then reorder your items in a different size.

Doing it in this manner ensures you get into your new size faster, as you don’t have to wait for us to receive your returned items before we dispatch the new ones. We’ll simply pick and pack them just like any new order, while your return makes its way back to us.

What if I purchased my items during a sale/offer that has now ended?

No worries! If you purchased your items when they were discounted and they’re back to full price when you’re reordering, we’d be more than happy to honour the original purchase price. Simply get in touch with customer service once you’ve returned your original items and are ready to reorder. We’ll create a unique code just for you!

I purchased Last Chance item/s in the wrong size! Can I return them?

Unfortunately Last Chance items are final sale and therefore cannot be returned for refund unless faulty.

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